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GDPR and Privacy for People Who Handle Data
GDPR rules turned into everyday habits: emails, files, phone calls, records and data breaches.
- Duration
- 1 h 27 min
- Lessons
- 9
- Level
- Beginner
- Language
- Italian
- Mode
- Sequential
- Certificate
- Certificate of completion
Redazione ApprendoLabLearning team
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Quale di queste informazioni è un dato personale?
Anyone working in an office, a shop or a professional practice handles personal data every day: names, email addresses, payslips, medical certificates, CVs. The General Data Protection Regulation (EU) 2016/679 and the Italian Privacy Code require every authorised person to know how to do this properly.
The course covers the principles, legal bases, special categories of data, roles (controller, processor, authorised persons), data subject rights and how to handle a personal data breach within the well-known 72 hours. Every lesson ends with concrete examples and clear dos and don'ts for your desk.
It is designed for non-lawyers: no unnecessary jargon, plenty of practical cases and a final test with instant explanations. The course is taught in Italian.
What you'll learn
- Recognise personal data and special categories of data
- Apply the Article 5 GDPR principles to everyday tasks
- Understand which legal basis a processing activity relies on
- Tell controllers, processors and authorised persons apart
- Handle a data subject request correctly
- Recognise a personal data breach and report it immediately
Syllabus
3 · 9 lessons · 1 h 27 min
01GDPR fundamentalsWhat personal data is, the seven principles, the legal bases and the special categories of data.3
- Personal data and processing principlesFree preview9 min
- Legal bases for processingReading9 min
- Special categories of dataReading8 min
02Roles, rights and breachesWho decides and who carries out, the rights of data subjects and how to handle a breach within 72 hours.3
- Controller, processor and authorised personsReading9 min
- Data subject rightsReading9 min
- Data breaches: recognising and reporting themReading10 min
03Everyday practiceEmails, phone calls, file sharing, clean desk, data minimisation and retention periods.3
- Emails, phone calls and file sharingReading9 min
- Clean desk, minimisation and retentionReading9 min
- Final testTest15 min
Who it's for
- Administrative, HR, reception and front-office staff
- Sales and customer service staff handling customer data
- Companies that need to train staff authorised to process data
Prerequisites
- No prior knowledge required
- Basic use of email and office tools
- Understanding of Italian (the course is in Italian)
Skills gained
- GDPR principles
- Legal bases
- Data subject rights
- Data breach handling
- Good office practice
Instructor
Redazione ApprendoLab
Learning team
The team that designs, writes and reviews ApprendoLab learning paths.
Frequently asked questions
Does the course meet the GDPR training requirement?
The GDPR requires authorised staff to receive appropriate instructions and training. This course helps you do that, but your organisation should still add its own internal instructions and procedures.
Will I get a DPO certification?
No. You get a certificate of completion. It is not a professional Data Protection Officer certification.
How many times can I take the test?
As many times as you like. You need at least 75% correct answers, and you see the explanation right after each question.
Do I have to follow the lessons in order?
Yes. The course is sequential: each lesson unlocks once you complete the previous one, because the concepts build on each other.
How long is the certificate valid?
It is valid for 24 months. Refreshing privacy training regularly is good practice, as rules and regulator guidance keep evolving.
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